[Petya V4sechkin]

что можно сказать насчёт этой ошибки?

NTSTATUS: 0xC000009D (STATUS_DEVICE_NOT_CONNECTED) - There is bad cabling, non-termination, or the controller is not able to obtain access to the hard disk.

[ibarg]

Peter15, Давно (или никогда) не обновлялись версии BIOS и драйверов (например: графики, хранения данных). HP EliteBook 8470p

[vladdor]

Добрый день подскажите в чем ошибка и как ее решить пожалуйста

Система

Код:

Microsoft (R) Windows Debugger Version 10.0.18362.1 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Summary Dump File: Kernel address space is available, User address space may not be available.


************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.24214.amd64fre.win7sp1_ldr_escrow.180801-1700
Machine Name:
Kernel base = 0xfffff800`02e01000 PsLoadedModuleList = 0xfffff800`0303bc90
Debug session time: Sat Apr 11 17:55:37.844 2020 (UTC + 3:00)
System Uptime: 17 days 23:17:12.397
Loading Kernel Symbols
...............................................................
................................................................
..................................
Loading User Symbols

Loading unloaded module list
..................................................
For analysis of this file, run !analyze -v
4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: fffff6fc40007fa0, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc0000185, error status (normally i/o status code)
Arg3: 00000001f8b63860, current process (virtual address for lock type 3, or PTE)
Arg4: fffff88000ff493c, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Debugging Details:
------------------


KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 401

BUILD_VERSION_STRING:  7601.24214.amd64fre.win7sp1_ldr_escrow.180801-1700

SYSTEM_MANUFACTURER:  System manufacturer

SYSTEM_PRODUCT_NAME:  System Product Name

SYSTEM_SKU:  SKU

SYSTEM_VERSION:  System Version

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  4023

BIOS_DATE:  08/20/2018

BASEBOARD_MANUFACTURER:  ASUSTeK COMPUTER INC.

BASEBOARD_PRODUCT:  PRIME B350M-A

BASEBOARD_VERSION:  Rev X.0x

DUMP_TYPE:  1

BUGCHECK_P1: fffff6fc40007fa0

BUGCHECK_P2: ffffffffc0000185

BUGCHECK_P3: 1f8b63860

BUGCHECK_P4: fffff88000ff493c

ERROR_CODE: (NTSTATUS) 0xc0000185 - <Unable to get error code text>

DISK_HARDWARE_ERROR: There was error with disk hardware

BUGCHECK_STR:  0x7a_c0000185_DUMP_DUMPATADUMP_MSAHCI

CPU_COUNT: c

CPU_MHZ: d41

CPU_VENDOR:  AuthenticAMD

CPU_FAMILY: 17

CPU_MODEL: 8

CPU_STEPPING: 2

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  VLADIMIR-ÏÊ

ANALYSIS_SESSION_TIME:  04-11-2020 18:16:42.0948

ANALYSIS_VERSION: 10.0.18362.1 amd64fre

TRAP_FRAME:  fffff880035bd4e0 -- (.trap 0xfffff880035bd4e0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff88000fec500 rbx=0000000000000000 rcx=fffffa800d7a1050
rdx=fffffa801571de10 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88000ff493c rsp=fffff880035bd678 rbp=fffffa8014a02b00
 r8=0000000000000007  r9=fffffa800d7a11a0 r10=0000000000000000
r11=fffffa801571df70 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz ac po cy
ataport!ChannelQueryDeviceRelations:
fffff880`00ff493c f5              cmc
Resetting default scope

LOCK_ADDRESS:  fffff80003072240 -- (!locks fffff80003072240)

Resource @ nt!PiEngineLock (0xfffff80003072240)    Exclusively owned
    Contention Count = 154
     Threads: fffffa800c76eb50-01<*> 
1 total locks

PNP_TRIAGE_DATA: 
	Lock address  : 0xfffff80003072240
	Thread Count  : 1
	Thread address: 0xfffffa800c76eb50
	Thread wait   : 0x5eea9a5

LAST_CONTROL_TRANSFER:  from fffff80002f5d82e to fffff80002e949a0

STACK_TEXT:  
fffff880`035bd1d8 fffff800`02f5d82e : 00000000`0000007a fffff6fc`40007fa0 ffffffff`c0000185 00000001`f8b63860 : nt!KeBugCheckEx
fffff880`035bd1e0 fffff800`02f69958 : fffffa80`0ddf4d40 fffff880`035bd340 fffff800`030a2540 ffffffff`ffffffff : nt!MiWaitForInPageComplete+0x63e
fffff880`035bd2b0 fffff800`02f70810 : ffffffff`ffffffff 00000000`00000008 00000000`c0033333 ffffffff`ffffffff : nt!MiIssueHardFault+0x4b8
fffff880`035bd390 fffff800`02ea0a96 : 00000000`00000008 fffff880`00ff493c fffffa80`0c7a6000 fffffa80`1571de10 : nt!MmAccessFault+0x4820
fffff880`035bd4e0 fffff880`00ff493c : fffff880`00ff24ce 00000000`00000000 fffff880`035bd740 fffff800`02f65c90 : nt!KiPageFault+0x356
fffff880`035bd678 fffff880`00ff24ce : 00000000`00000000 fffff880`035bd740 fffff800`02f65c90 fffffa80`0d79fd40 : ataport!ChannelQueryDeviceRelations
fffff880`035bd680 fffff800`031f69de : 00000000`00000000 00000000`00000000 fffffa80`14a02b00 fffff880`03040180 : ataport!IdePortDispatchPnp+0x22
fffff880`035bd6b0 fffff800`031f6e9a : 00000000`00000000 fffffa80`14a02b00 fffff800`02f65c90 00000000`00000000 : nt!PnpAsynchronousCall+0xce
fffff880`035bd6f0 fffff800`031f91e7 : fffff800`03072000 fffffa80`0d79f750 00000000`00000002 00000000`00000590 : nt!PnpQueryDeviceRelations+0xfa
fffff880`035bd7b0 fffff800`0322543c : fffffa80`0d79f750 fffffa80`0d79001f fffffa80`0d79f750 00000000`00000002 : nt!PipEnumerateDevice+0x117
fffff880`035bd810 fffff800`03225a48 : fffff800`0306fbc0 00000000`00000000 00000000`00000001 fffff800`031367e8 : nt!PipProcessDevNodeTree+0x21c
fffff880`035bda80 fffff800`02f67a17 : 00000001`00000003 00000000`00000000 00000000`00000001 00000000`00000000 : nt!PiProcessReenumeration+0x98
fffff880`035bdad0 fffff800`02e2fb59 : fffff800`02f676f0 fffff800`03012701 fffffa80`0c76eb00 fffff800`030127f8 : nt!PnpDeviceActionWorker+0x327
fffff880`035bdb70 fffff800`03143d04 : 808230ed`a5a41268 fffff880`03397180 00000000`00000080 00000000`00000001 : nt!ExpWorkerThread+0x111
fffff880`035bdc00 fffff800`02e9a9a6 : fffff880`03397180 fffffa80`0c76eb50 fffff880`033a6340 00000000`00000000 : nt!PspSystemThreadStartup+0x194
fffff880`035bdc40 00000000`00000000 : fffff880`035be000 fffff880`035b8000 fffff880`035bcf30 00000000`00000000 : nt!KxStartSystemThread+0x16


THREAD_SHA1_HASH_MOD_FUNC:  3c2e5d4e3c7a243e4c7e6eed8babaa88a4049670

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  b4f8c66a0f244644840485d20d4c5048b983377a

THREAD_SHA1_HASH_MOD:  6d33541c9726fd5fdc4c2259fd5d6ba9daf4d647

FOLLOWUP_IP: 
ataport!IdePortDispatchPnp+22
fffff880`00ff24ce eb04            jmp     ataport!IdePortDispatchPnp+0x28 (fffff880`00ff24d4)

FAULT_INSTR_CODE:  ff4104eb

SYMBOL_STACK_INDEX:  6

SYMBOL_NAME:  ataport!IdePortDispatchPnp+22

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: ataport

IMAGE_NAME:  ataport.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  56f5778f

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  X64_0x7a_c0000185_DUMP_DUMPATADUMP_MSAHCI_ataport!IdePortDispatchPnp+22

BUCKET_ID:  X64_0x7a_c0000185_DUMP_DUMPATADUMP_MSAHCI_ataport!IdePortDispatchPnp+22

PRIMARY_PROBLEM_CLASS:  X64_0x7a_c0000185_DUMP_DUMPATADUMP_MSAHCI_ataport!IdePortDispatchPnp+22

TARGET_TIME:  2020-04-11T14:55:37.000Z

OSBUILD:  7601

OSSERVICEPACK:  1000

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 7

OSEDITION:  Windows 7 WinNt (Service Pack 1) TerminalServer SingleUserTS

OS_LOCALE:  

USER_LCID:  0

OSBUILD_TIMESTAMP:  2018-08-02 05:18:10

BUILDDATESTAMP_STR:  180801-1700

BUILDLAB_STR:  win7sp1_ldr_escrow

BUILDOSVER_STR:  6.1.7601.24214.amd64fre.win7sp1_ldr_escrow.180801-1700

ANALYSIS_SESSION_ELAPSED_TIME:  2a82

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x7a_c0000185_dump_dumpatadump_msahci_ataport!ideportdispatchpnp+22

FAILURE_ID_HASH:  {e3f7310e-c861-0371-1f4b-14763eb37d22}

Followup:     MachineOwner
---------

[Forgiven1]

vladdor, Не надо эту простыню, пришлите сам файл, можно в архиве.

[NikolayHAOS]

Всем доброго времени суток.
Последнее время стал часто виснуть комп, просто на ровном месте. Ни каких игр, все лицензионное.
Виснет стабильно раз а то и два за сутки.
Вот что в минидампе.
https://yadi.sk/d/EAbnYViSnheD5A

[Petya V4sechkin]

Последнее время

С 2017 года ничего не изменилось: NTSTATUS 0xC0000185 - STATUS_IO_DEVICE_ERROR - The I/O device reported an I/O error.

По возможности обновите прошивку (firmware) SSD на сайте производителя.

[NikolayHAOS]

Petya V4sechkin, Благодарю.
То есть вопрос к ССД? Но смарт показывает все нормально.
Прошивка вряд ли есть, но обязательно посмотрю.
Почищу контакты, и заменю сата кабель.
Если продолжит зависать, то менять ССД правильно понимаю?

[NikolayHAOS]

В итоге заменил ССД (на ВД грин, самый дешевый у поставщика) и винду на 8.1 х64 про.
Посмотрим как пойдет...

[Neorinakota]

Доброго дня, товарищи.
Последнее время во время игры начал выскакивать БСОД с заглавием в теме.
По журналу ошибок Kernel Power 41 (63)
BugcheckCode 122
BugcheckParameter1 0xfffff6fc400072d0
BugcheckParameter2 0xffffffffc0000185
BugcheckParameter3 0x60f38860
BugcheckParameter4 0xfffff88000e5a93c
SleepInProgress false
PowerButtonTimestamp 0
Данные с HD Tune прилагаю. Помогите.

[Petya V4sechkin]

BugcheckParameter2 0xffffffffc0000185

NTSTATUS 0xC0000185 - STATUS_IO_DEVICE_ERROR - The I/O device reported an I/O error.

Данные S.M.A.R.T. говорят о проблемах с диском.