HP G6 1335sr не работает веб камера (код 43)
1. Pavilion G6 1335sr
2. Hewlett-Packard
3. Windows 10 x64 (активирована ключом,привязана к уч.записи Microsoft)
4. проблема появилась после обновления с 8.1 до 10
результат устранения неполадки средствами Windows
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{36fc9e60-c465-11cf-8056-444553540000}
Код:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{36fc9e60-c465-11cf-8056-444553540000}]
"Class"="USB"
"ClassDesc"="@%SystemRoot%\\System32\\SysClass.Dll,-3025"
"IconPath"=hex(7):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
00,65,00,74,00,75,00,70,00,61,00,70,00,69,00,2e,00,64,00,6c,00,6c,00,2c,00,\
2d,00,32,00,30,00,00,00,00,00
"NoInstallClass"="1"
"LowerLogoVersion"="5.2"
"LastDeleteDate"=hex:27,85,5a,0d,53,ad,d1,01
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{36fc9e60-c465-11cf-8056-444553540000}\0000]
"DriverDesc"="Standard OpenHCD USB Host Controller"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="10.0.10586.0"
"InfPath"="usbport.inf"
"InfSection"="OHCI.Dev.NT"
"MatchingDeviceId"="PCI\\CC_0C0310"
"EnumPropPages32"="usbui.dll,USBControllerPropPageProvider"
"Controller"=hex:01
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{36fc9e60-c465-11cf-8056-444553540000}\0001]
"DriverDesc"="Standard Enhanced PCI to USB Host Controller"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="10.0.10586.0"
"InfPath"="usbport.inf"
"InfSection"="EHCI.Dev.NT"
"MatchingDeviceId"="PCI\\CC_0C0320"
"EnumPropPages32"="usbui.dll,USBControllerPropPageProvider"
"Controller"=hex:01
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{36fc9e60-c465-11cf-8056-444553540000}\0002]
"DriverDesc"="Standard OpenHCD USB Host Controller"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="10.0.10586.0"
"InfPath"="usbport.inf"
"InfSection"="OHCI.Dev.NT"
"MatchingDeviceId"="PCI\\CC_0C0310"
"EnumPropPages32"="usbui.dll,USBControllerPropPageProvider"
"Controller"=hex:01
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{36fc9e60-c465-11cf-8056-444553540000}\0003]
"DriverDesc"="Standard Enhanced PCI to USB Host Controller"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="10.0.10586.0"
"InfPath"="usbport.inf"
"InfSection"="EHCI.Dev.NT"
"MatchingDeviceId"="PCI\\CC_0C0320"
"EnumPropPages32"="usbui.dll,USBControllerPropPageProvider"
"Controller"=hex:01
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{36fc9e60-c465-11cf-8056-444553540000}\0004]
"DriverDesc"="Standard OpenHCD USB Host Controller"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="10.0.10586.0"
"InfPath"="usbport.inf"
"InfSection"="OHCI.Dev.NT"
"MatchingDeviceId"="PCI\\CC_0C0310"
"EnumPropPages32"="usbui.dll,USBControllerPropPageProvider"
"Controller"=hex:01
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{36fc9e60-c465-11cf-8056-444553540000}\0005]
"DriverDesc"="Standard Enhanced PCI to USB Host Controller"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="10.0.10586.0"
"InfPath"="usbport.inf"
"InfSection"="EHCI.Dev.NT"
"MatchingDeviceId"="PCI\\CC_0C0320"
"EnumPropPages32"="usbui.dll,USBControllerPropPageProvider"
"Controller"=hex:01
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{36fc9e60-c465-11cf-8056-444553540000}\0006]
"DriverDesc"="USB Root Hub"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="10.0.10586.0"
"InfPath"="usbport.inf"
"InfSection"="ROOTHUB.Dev.NT"
"MatchingDeviceId"="USB\\ROOT_HUB"
"EnumPropPages32"="usbui.dll,USBHubPropPageProvider"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{36fc9e60-c465-11cf-8056-444553540000}\0007]
"DriverDesc"="USB Root Hub"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="10.0.10586.0"
"InfPath"="usbport.inf"
"InfSection"="ROOTHUB.Dev.NT"
"MatchingDeviceId"="USB\\ROOT_HUB20"
"EnumPropPages32"="usbui.dll,USBHubPropPageProvider"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{36fc9e60-c465-11cf-8056-444553540000}\0008]
"DriverDesc"="USB Root Hub"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="10.0.10586.0"
"InfPath"="usbport.inf"
"InfSection"="ROOTHUB.Dev.NT"
"MatchingDeviceId"="USB\\ROOT_HUB"
"EnumPropPages32"="usbui.dll,USBHubPropPageProvider"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{36fc9e60-c465-11cf-8056-444553540000}\0009]
"DriverDesc"="USB Root Hub"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="10.0.10586.0"
"InfPath"="usbport.inf"
"InfSection"="ROOTHUB.Dev.NT"
"MatchingDeviceId"="USB\\ROOT_HUB20"
"EnumPropPages32"="usbui.dll,USBHubPropPageProvider"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{36fc9e60-c465-11cf-8056-444553540000}\0010]
"DriverDesc"="USB Root Hub"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="10.0.10586.0"
"InfPath"="usbport.inf"
"InfSection"="ROOTHUB.Dev.NT"
"MatchingDeviceId"="USB\\ROOT_HUB"
"EnumPropPages32"="usbui.dll,USBHubPropPageProvider"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{36fc9e60-c465-11cf-8056-444553540000}\0011]
"DriverDesc"="USB Root Hub"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="10.0.10586.0"
"InfPath"="usbport.inf"
"InfSection"="ROOTHUB.Dev.NT"
"MatchingDeviceId"="USB\\ROOT_HUB20"
"EnumPropPages32"="usbui.dll,USBHubPropPageProvider"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{36fc9e60-c465-11cf-8056-444553540000}\0012]
"DriverDesc"="Unknown USB Device (Device Descriptor Request Failed)"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="10.0.10586.0"
"InfPath"="usb.inf"
"InfSection"="BADDEVICE.Dev.NT"
"MatchingDeviceId"="USB\\DEVICE_DESCRIPTOR_FAILURE"
Пробовал удалять все устройства из ветки контроллеры usb в диспетчере устройств.
Пробовал отключать питание,отсоединял батарею и зажимал кнопку питания до 1 мин. после подсоединял батарею и вкл.
Разбирал рамку и пере подключал шлейф подключенный к камере.
Микрофон работает (я так понял он находится на плате с камерой)
Подобная ситуация была пару лет назад при установке 8.1 , решение искал оч.долго но как решил не помню.
На оф.сайте драйверов не нашел.
Помогите диагностировать проблему и найти решение.
Благодарю.
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