Я I have 4 HDD WD RE4 2Gb (WD2003FYYS) which are in the compatibility list for 9260-4i. I need to use staggered spin-up for them. I set the jumpers for pins 3 and 4 of the HDD and they don't start at all. If I connect HDD directly to the motherboard, the Power in Standby feature works correctly so the controller is the reason of my problem. Please help me to solve it.
LSI Support 10/03/2012 12:12 pm
In the controller properties, click next 2x and you will be on a page where you can set the spinup drive count, the spinup delay and spin down delay time.
Я 10/03/2012 3:30 pm
i did found these settings before when updating the fw, but changing them didn't help. Anyway even default settings for the "spinup drive" and "spinup count" would be fine to start the drives separately, but the controller doesn't see any drive at all. If I remove the jumper from the hdd it becomes visible.
LSI Support 10/04/2012 8:16 am
Did you remove the pins from the jumpers?
Я 10/04/2012 9:41 am
I use regular jumpers from the old hdd's. I don't understand what is to remove the pins from the jumpers. By the way, please check the pictures I made. May be they will help. On that moment there were 4 hdd connected, all with jumpers.
http://imageshack.us/g/1/9793851/
LSI Support 10/04/2012 12:24 pm
Either remove the jumper shunt or place it on pins 1and 2.
Я 10/05/2012 7:54 am
I folowed your last reccomendation and it didn't help. In both cases disks start all together. We need to start them with the jumpers on pins 3-4. 9260-4i still doesn't see disks with jumpers on pins 3-4.
LSI Support 10/05/2012 9:00 am
So when you removed the jumper the drives were detected. In the controller properties, click next 2x and you will be on a page where you can set the spinup drive count , How many drives do you have set to spend up and what is the spinup delay time?
You should be able to upload your pictures straight to the ticket.
Я 10/05/2012 9:19 am
well, I remove jumpers at all and set "spinup drive count" to "1" and set the "spinup delay" to "10" (it's the time in seconds I guess). Then I click "Submit" and poweroff the machine. After I start the server I see all 4 connected disks being started at the same time. I go back to the controller properties and see the "spinup drive count"=1 and "spinup delay"=10 so the settings were stored correctly but they didn't affect the drives start. I'm planning to connect 20 disks so it's important for me to have the staggered spin-up working.
LSI Support 10/05/2012 9:37 am
Try spinning up 2 drives and change the count to 15
LSI Support 10/05/2012 9:39 am
How are the drives connected? If they are in a drive enclosure/backplane, then the drive enclosure/backplane will handle the spin up rate?
Я 10/05/2012 12:15 pm
I do use the 3051SS backplanes (
http://www.chieftec.com/backplane_SNT-3051SS.html). I'll check on monday if they make the difference.
Я 10/09/2012 5:37 am
I tried to connect the drives without the backplanes and it's all the same: the drives don't start and can't be recognized untill the jumpers are in the pins 3-4. May be you can try to get the same disks and check? All I can see is that the controller doesn't see the drives with the PUIS (Power in standby) feature enabled.
LSI Support 10/09/2012 9:17 am
The PUIS will not work with our controllers. With newer firmware we disabled this feature, because if a drive did not spin up fast enough it was failed.
Я 10/09/2012 12:58 pm
So why didn't you tell me about it earlier? We have been discussed the problem for a week and I've spent a lot of time looking for a salvation. What is the latest fw which supports the PUIS? Where can I find the detailed changelog for the firmwares? If the latest fw doesn't support the PUIS, so what are the "Spinup count" and "Spinup delay" parameters for?
LSI Support 10/09/2012 2:30 pm
I did not mention PUIS earlier because, I was not aware of what you wanted to change the Spin up rate for. The Spin up rate and count is when I system either reboots or powers on.
I do not know what firmware level removed PUIS.
There is a readme file on the download page that includes changes and fixes within the firmware.
Я 10/10/2012 7:06 am
I specially checked the compatibility of the drives and controller before buying and there is no any exeptions on your website. Now I've checked the changelog and did not find anything about the PUIS. By the way, I think that removing PUIS support for server product is a nonsense. How can I start 20 drives at once? It's a big stress for the PSU and can lead to drive fails. You are probably getting mixed. And finally I still can't understand: If the latest fw doesn't support the PUIS, so what are the "Spinup count" and "Spinup delay" parameters for? They are in the latest firmware.
LSI Support 10/10/2012 9:18 am
Power up in Standby was not successful when the option was available, so it was disabled due to drives not spinning up correctly.
When drives are directly connected to the controller, the controller controls the spinup which should be 2 drives every 10 seconds by default.on a reboot or power on x number of drives will spin at x seconds.
When drives are attached to a backplane or in an enclosure, the backplane/enclosure controllers the spinup rate.
Я 10/10/2012 9:44 am
Do you mean that If I remove all thу jumpers and connect the drives directly to the controller than they are to start like 2 drive at a time every 10 seconds? Ok, now I have connected 4 drives directly with no jumpers. Then I loaded factory defaults for the controller. The default settings fo the "Spinup count" and "Spinup delay" are 4 and 2. I changed them to 2 and 10 as you told. Then I powered off. After I started the server all the drives started at the SAME time. What am I doing wrong? Just give me the detailed instructions how to start my drives not all at once. I need STRAGGERED spin-up.
